Refund Policy and Procedures
Refunds will be made based on the type of defaut:
- Student defaults
- Provider defaults
- Visa refusal
Please refer to Student Information Handbook in the website for details of the amounts of refund and procedures.
Process for Claiming a Refund
Refund application requests must be made in writing to the Principal on the student Refund Request Form (available from Reception and on the website) together with documented evidence of the reason for withdrawal. Eligible refunds will be refunded within 28 days of receipt of the claim. The enrolment fee is not refundable.
All refunds will include a statement explaining how the refund amount was calculated.
Refunds will only be given to the person who paid the tuition fees. For example, if the tuition fee was paid by an agent or parents, the money will only be refunded to either the agent or parents.
This refund policy does not remove students’ rights to take further action under the Australian Consumer Protection Laws.
Refunds given will be recorded in the College accounting system so that each student’s financial status is known.